The “SmartChoice Mobile” app from Federal-Mogul enables shop owners, service writers and professional technicians to use their iPhone/Android devices to access the latest parts information for virtually any passenger car/light truck and communicate detailed inspection findings directly to the vehicle owner. The SmartChoice Mobile is a powerful, free app to help service providers increase operational efficiency, sales and customer satisfaction.
The SmartChoice Mobile app is available through the Apple App Store and Google Play as well as Federal-Mogul’s new www.SmartChoiceApp.com website.
The app includes VIN scanning technology allowing the user to instantly capture critical vehicle information and access all corresponding part and repair information via Federal-Mogul’s www.FMe-Cat.com applications database. The SmartChoice also provides lookup options i.e. specific part number/interchange search or traditional year, make and model.
The service professional can use the app’s “Send Inspection Results” feature to compose and send an email – featuring inspection results, repair estimate and images of worn parts – to the vehicle owner. This customizable email summary includes instant-reply and callback buttons to encourage the vehicle owner to ask questions and/or authorize the repair.
A “Chat with a Pro” feature automatically connects the shop professional with an ASE-certified technical specialist at the Federal-Mogul Technical Education Center. There’s also a link to Federal-Mogul’s growing library of technical information and latest news.
To learn more and to download, search for “SmartChoice Mobile” in the Apple App Store or Android Market or visit www.SmartChoiceApp.com.
Photo Source: Federal-Mogul
